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Returns & Exchanges

At The Pandemonium Institute, we want you to be fully satisfied with your avant-garde fashion; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn, pristine condition.

  • 3.
    Label and Ship

    Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized courier location.

  • 4.
    Quality Inspection and Refund

    Once our atelier receives and inspects your return, your refund or exchange will be processed within 5 to 7 business days.